Shipping policy
Shipping Policy
Last Updated: October 13, 2026
At Solmora, we believe your shopping experience should be as relaxing and stress-free as the products we offer. That's why we provide complimentary shipping on all orders within the United States.
Order Processing
All orders are typically processed within 1 business day after purchase.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping & Delivery Times
We currently offer shipping within the United States.
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Order Processing: 1 business day
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Estimated Shipping Time: Up to 9 days
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Shipping Cost: FREE on all orders
Most orders are expected to arrive within approximately 2–10 days, including processing, depending on the destination and carrier.
Please note that delivery estimates are not guaranteed. Unexpected delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, tracking information will be emailed to you when available.
Please allow some time for tracking information to update after your order has been dispatched.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
If you notice an error, contact us as soon as possible at our customer support email. While we will do our best to assist, we cannot guarantee address changes after an order has been processed.
Delayed or Missing Packages
If your package has not arrived within the estimated delivery timeframe, please contact our support team.
We will investigate the issue and work with you to find an appropriate resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team through the Contact Us page on our website.
Thank you for choosing Solmora.
Your comfort is our priority.