Terms of Service

Last Updated: October 13, 2026

Welcome to Solmora! These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

Throughout these Terms, "Solmora," "we," "us," and "our" refer to the individual operating the Solmora online store. Our store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

By accessing our website or placing an order, you agree to these Terms, subject to applicable law. Please read them carefully before using our website.

1. Online Store Terms

By using our website, you agree to use our services only for lawful purposes.

You may not use our products or services for any illegal or unauthorized purpose, violate applicable laws, or interfere with the security or functionality of our website.

We reserve the right to restrict access to our services when reasonably necessary to prevent fraud, misuse, or unlawful activity.

2. Products and Services

Solmora offers wellness, comfort, and lifestyle products designed to enhance everyday relaxation and convenience.

We make reasonable efforts to display accurate product descriptions, specifications, pricing, and images.

However, product colors and appearances may vary slightly depending on screen settings, lighting, and manufacturing differences.

We reserve the right to modify or discontinue products, subject to applicable laws and obligations relating to accepted orders.

3. Pricing and Payments

All prices displayed on our website are listed in U.S. dollars (USD), unless otherwise specified.

We reserve the right to update prices, promotions, and product availability at any time.

Any applicable taxes and additional charges will be disclosed during checkout before you complete your purchase.

Payments are processed through the payment methods made available at checkout.

We do not guarantee that any particular payment method will remain available at all times.

4. Orders and Order Acceptance

After placing an order, you will receive an order confirmation at the email address provided during checkout.

We reserve the right to decline or cancel an order for legitimate reasons, including:

• Product unavailability

• Incorrect pricing or product information

• Suspected fraudulent transactions

• Inaccurate or incomplete order information

If we cancel an order after payment has been collected, we will issue an appropriate refund.

5. Shipping and Delivery

Solmora currently offers free standard shipping on eligible orders within the United States.

Our standard order processing time is approximately 1 business day, followed by an estimated shipping period of up to 9 days, depending on the destination and carrier.

Shipping and delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

We are not responsible for delays caused by events beyond our control, but this does not limit any rights or remedies customers may have under applicable law.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

We offer a 30-day return policy with free return shipping for eligible purchases within the United States.

Customers may request a return within 30 days of receiving their order.

Eligible returns must comply with the conditions described in our Return & Refund Policy.

Once an eligible return has been received and reviewed, approved refunds will be issued to the original payment method.

Refund processing times may vary depending on the payment provider.

For complete details, please review our Return & Refund Policy.

Nothing in these Terms limits your rights under applicable consumer protection laws.

7. Product Use and Safety

Solmora products must be used according to the manufacturer's instructions, safety warnings, and intended purposes.

Our relaxation and wellness products are not substitutes for professional medical advice, diagnosis, or treatment.

Unless expressly stated and supported by applicable regulatory authorization, our products are not marketed as devices intended to diagnose, treat, cure, or prevent medical conditions.

Customers should review all applicable safety instructions before use and discontinue use if a product appears damaged or malfunctions.

Nothing in this section excludes or limits liability that cannot legally be excluded or limited.

8. Accuracy of Customer Information

You agree to provide accurate, complete, and current information when placing an order.

You are responsible for reviewing your shipping address, contact details, and order information before completing your purchase.

If you notice an error after ordering, please contact us promptly at interiorssouth@gmail.com.

We will make reasonable efforts to assist with corrections, but changes may not be possible after an order has been processed or shipped.

9. Intellectual Property

The Solmora brand name, original website content, logos, graphics, product descriptions, and other materials owned by Solmora are protected to the extent provided by applicable intellectual property laws.

You may not reproduce, distribute, or commercially exploit protected materials without authorization.

Third-party trademarks, images, and other intellectual property remain the property of their respective owners.

10. Third-Party Services and Links

Our website may contain links to third-party websites or integrate services provided by outside companies.

These may include payment processors, shipping carriers, analytics providers, and other e-commerce service providers.

We are not responsible for the independent content or privacy practices of third-party websites, except where applicable law provides otherwise.

We encourage customers to review the relevant terms and privacy policies of third-party services.

11. Privacy

Your use of our website may involve the collection and processing of personal information.

Our Privacy Policy explains how personal information is collected, used, shared, and protected, as well as the privacy rights that may apply to you.

Please review our Privacy Policy for additional information.

12. Prohibited Uses

You agree not to:

• Use our website for fraudulent or unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Introduce malware, viruses, or other harmful software.

• Misrepresent your identity or payment information.

• Infringe the intellectual property rights of others.

• Interfere with other customers' ability to use our website.

We may take reasonable action to prevent or address violations of these Terms.

13. Disclaimer of Warranties

We strive to provide accurate information, reliable services, and quality products.

However, our website and services may occasionally experience interruptions, technical issues, or inaccuracies.

To the extent permitted by applicable law, we do not guarantee that our website will always be uninterrupted or error-free.

Nothing in these Terms excludes any warranty, consumer right, or legal protection that cannot lawfully be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Solmora will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services where such limitations are legally enforceable.

This provision does not exclude or limit liability for defective products, personal injury, fraud, gross negligence, or other matters where exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify Solmora against reasonable third-party claims, damages, or expenses arising directly from your unlawful use of our website or your material violation of these Terms.

This provision does not apply to claims caused by Solmora's own wrongful conduct or to liabilities that cannot lawfully be transferred to consumers.

16. Changes to These Terms

We may update these Terms periodically to reflect changes in our business, services, or legal requirements.

Updated Terms will be posted on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law.

17. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Nothing in these Terms prevents consumers from exercising rights or remedies that cannot legally be waived.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Entire Agreement

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of our store, except where additional terms are expressly agreed upon or required by law.

20. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: Solmora

Business Structure: Individually operated business

Business Location: Florida, United States

Email: interiorssouth@gmail.com

Thank you for choosing Solmora.

Your comfort is our priority.